Privacy Policy
1. Introduction
Welcome to All Action Auto Glass’s website (“Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our Site or use our services.
2. Information We Collect
2.1. Personal Information
We may collect personal information that you provide to us directly, such as:
Contact Information: Name, email address, phone number, and mailing address.
Service Information: Details related to your vehicle and the services you request, including vehicle make, model, year, and insurance information.
2.2. Non-Personal Information
We may also collect non-personal information automatically when you visit our Site, such as:
Usage Data: Information about your interactions with our Site, including pages viewed, time spent on the Site, and click-throughs.
Device Information: Details about the device you use to access the Site, such as IP address, browser type, and operating system.
2.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you interact with our Site and enable us to offer personalized content. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
3.1. Providing Services
We use the information we collect to:
Process and fulfill your service requests, including scheduling repairs, providing quotes, and handling insurance claims.
Communicate with you about your appointments, services, and any inquiries you may have.
3.2. Improving Our Site
We analyze the information we collect to:
Enhance and optimize our Site’s functionality and user experience.
Develop new services and improve existing ones.
Monitor and analyze trends, usage, and activities on our Site.
3.3. Marketing Communications
With your consent, we may use your contact information to send you promotional materials, special offers, or newsletters. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
4. Sharing Your Information
4.1. Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These third parties are obligated to protect your information and only use it for the purposes we specify.
4.2. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
6.1. Access and Correction
You have the right to access and update the personal information we hold about you. If you need to correct or update your information, please contact us using the contact information provided below.
6.2. Opt-Out
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
6.3. Do Not Track
Our Site does not respond to “Do Not Track” signals from your browser. However, you can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
8. Links to Third-Party Sites
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Site with the “Last Updated” date. Your continued use of the Site after any changes indicates your acceptance of the new policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
